The flexibility for Buyers means that they can choose to place a bid online through the Auction website, in our branch or direct with our auction department via the phone. If an acceptable bid is received, you the owner are in control and can stop the auction at any time and accept that bid. Once an acceptable bid is received the buyer is asked to pay a non-refundable deposit to secure the property for them. Your buyer is expected to exchange contracts within 28 days of their offer being processed. This results in a secure, smooth transaction for the seller.